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This alignment can be achieved through a unified approach that delivers business-level insight, built on a unified service model and an integration platform that provides intelligent automation for the entire service life cycle.
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CoreFirst automatically maps business services to the IT infrastructure in production and test environments to help organizations better align IT with the needs of the business
** Anyone use this in production? How does it “automatically map” things? **
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In many of these platforms, politics have gotten in the way of effective integration, leaving network management and its potentially transcendent technologies (analytics, discovery, etc.) in a virtual limbo between foundation and stepchild
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