Hot Posts for February
It was Super Bowl season at the beginning of the month when I posted The Super Bowl of Business Service Management where I shared thoughts on what you may want to consider when evaluating solutions within the Business Service Management space.
My head has been in the clouds a lot this month listening to all the discussion on John Willis’s blog and the IT Management Guys podcasts focused on virtualization and cloud computing. My thoughts on where Business Service Management may fit into all of this are shared in If you think Business Service Management is “pie in the sky”, consider this.
With great pleasure, I’ve started my SME Guest Author program on my blog. In this post, I introduce the first SME Guest Author Steve Henning of Integrien.
Steve wastes no time and joins in the conversation with his first post Why Real Time Analytics?
DevCampTivoli Thought Provoking Series
I’m still seeking outside of the box thinking on how to create easily repeatable end-to-end Business Service Management solutions within the IBM Tivoli portfolio. I share more of my thoughts in the post In Search of a BSM Situation and BSM Event from ITM 6.x.
Industry Highlights
I’m still looking for Netuitive to join in the conversation and share more details about their technology and products. I’ve started to dig in more where I can, but many questions remain unanswered. Netuitive, I do not really desire to speak with your CEO, but prefer that your SME’s join in the conversation. My thoughts shared here in A deeper look at Netuitive.
End user experience and performance monitoring is a key component of a mature Business Service Management solution. I attended a webinar by start up Aternity and took some time to gather insight into the end user experience and performance monitoring segment in Aternity and the End User Experience Monitoring Space.
Long time incumbent in the Business Service Management space joined in the discussion this month with the launch of their own “sexy” blog. I share my warm welcome and thoughts in Managed Objects joins the BSM Conversation. Now where is everyone else?
Tivoli Business Service Manager Posts
One of the powerful features within the Tivoli Business Service Manager product are the real time scorecarding capabilities. I share some insight and links to a nice OPAL contribution for TBSM in Tivoli Business Service Manager v4.x Scorecard Customization.
TBSM v4.x Performance Tuning White Paper available here.
The TBSM and TADDM integration story is one of our strongest value propositions. However, it is an integration that currently does take some effort to get working well within a client’s environment. I share some resources in Customizing Tivoli Business Service Manager v4.x and TADDM Integration.
On the To-Do List for March
I’m heading to Shanghai, China this weekend for the next three weeks. I’ll be helping one of the largest financial institutions in the world with creation of a Business Service Management strategy and solution. My thoughts this month may tend to be focused on how Business Service Management is received in the Asia Pacific region. I think there is tremendous opportunity in this region for clients to adopt the tenants of Business Service Management now so as they experience rapid gowth, future rework is minimized.
My airplane and hotel time will probably allow me to think and post in these areas as well:
- The Next Generation of Business Service Management
- Hey! You got your monitoring in my RIA!
- More WYNTK on TBSM Design Patterns
- More in the DevCampTivoli Thought Provoking Series
What do you want to hear about?
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IBM Tivoli Business Service Manager (TBSM) allows users to view business service dependency models and monitor how events and other data affect those services in realtime.