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“You do still get some executives who wear their ignorance as a badge of honor, which is a real problem for IT. What must be made clear is that the ‘I’ in IT is for information; information is a requirement that no organization can prosper without it…
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Digital Fuel has also been selected as a finalist for Pink Elephant’s prestigious “Innovation of the Year” Award.
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ASG’s MetaCMDB provides a sound understanding of configuration items (CIs), which is critical for Business Service Management (BSM), service desk support, and integration of disparate technologies.
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A good BSM plan goes beyond the standards of typical IT mgmt; it fuses the goals of IT and business. For effective BSM, organizations must be able to monitor, report on, and manage IT to ensure that it is providing services that increase business value.
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ASG’s BSP advances the concept of BSM by using a sophisticated engine to collect information on IT assets and relates those assets to overall business services.
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BSP / BSM Demo
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