Compuware has been a sleeper for some time in the Business Service Management space. Last year with their purchase of Proxima I expected things to change. I have personal experience with deployment of the Vantage suite, specifically the Client Vantage and Application Vantage products. I was very fond of the Adlex technology and product as well which they acquired in 2005. At this point, these two acquisitions are as I call them stand alone non-integrated products (or SNIPs) now called Vantage Service Manager and Vantage Service Check. I’m assuming that they can’t be fully integrated into the core Vantage suite because of the significant architectural and platform limitations that it has.
Not free from their own internal problems and financial challenges, Compuware has struggled to make a name for itself within the IT Service Management and Business Service Management space so far. Recently, their CEO has taken a personal interest in getting Compuware back on track. His mission is called Compuware 2.0, the message – reinventing the company, culture and image. Thier CEO offered a brief introduction to what Compuware 2.0 is this week and hired an outsider as the SVP of Compuware 2.0.
What will the new Compuware 2.0 product strategy be? Will they reinvent the Vantage suite to make it competitive? Will it evolve and rectify the architectural and platform challenges that it has? Will they have a real ITSM/ITIL/CMDB story? What about event management? Will they leverage the Proxima technology and platform better within the Vantage suite or will it continue to be a stand alone non-integrated product? It’s a shame that the Adlex technology hasn’t been a platform for innovation. This stuff can be used all over within a traditional enterprise environment.
I hope to hear from Compuware about what their 2.0 strategy will be. I hope they’ll join the Business Service Management discussion and help raise the bar for everyone else. They have the potential, but they must make some significant changes to get there.
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Are you kidding me? compuware needs to start treating their employees better before they can do anything else right. for the last 7 year compuware has been screwing us from our raises, they keep on delaying it. 2.0, yeah right that is going to change anything.
CPWR 2.0 = No CHANGE. When will Compuware actually improve their business model and stop the smoke and mirrors? Raises are to be delayed and this is new? NO, the fat lady has sung.
As a Proxima Technology reseller I was involved with selling and implementing Centauri BSM at several large companies. The technology was very good and delivered real value, though it was lacking in its event management capability.
I was hoping that the acquisition by Compuware would have led to increased development and a strong marketing focus on BSM.
Unfortunately, it seems that Compuware prefer to see Vantage Service Manager as an add-on to the Vantage suite and have missed the fact that they had one of the best (if not the best) BSM tools out there.
All development money seems to have gone on integration with Vantage products, which is great for existing customers, but Compuware seem to have forgotten (or ignored) the fact that 95% of companies use non-compuware systems management solutions. As a result they have failed to capitalise on the vacuum in the market created by the acquisition by Novell of Managed Objects, and BMC’s rather perverse focus that everything they sell is BSM.
My belief is that they have now lost the edge they had and that new technologies such as Firescope BSM will fill that vacuum, by simply focusing on the specific (and large) values that a best-of-breed BSM solution delivers and allowing integration with (or replacement of) mid-level management tools such as Vantage, Patrol, HP Openview etc.
Have you looked at Vantage 11? It appears that the Proxima BSM stuff is fully engulfed in the product. Apparently all new consolidated/integrated (though looks pretty much the same) as well as new licensing approach. I haven’t dug in, only seen the webinar and website content.
Yes, the days of a stand alone BSM solution are coming to an end. With only ours (IBM Tivoli) and Novell/MO pretty much the only ones. The increase in what I call “Hybrid BSM” solutions grows almost quarterly with Nimsoft, Firescope, Manage Engine, Zyrion, etc. attacking where they can with BSM and “jack of all trades” monitoring.
The concepts of BSM Lite continue to evolve. Time to value is key. Low administrative burden and cost. BSM at the Edge (Self Service) so service managers, application developers/support teams, etc. can “roll their own” will become more and more relevant as we all evolve.
What are you doing now? I take it you’re a Firescope reseller in the UK?
Doug