links for 2007-11-27

The VSE is able to collect up to 130 end-to-end Key Performance Indicators (KPIs) in real-time, and now with its KPI Mediation Device (KMD) technology it offers reporting software that compiles customer data in a user-friendly dashboard

(tags: VelocentSystems wireless monitoring networkmanagement kpi dashboards)

Velocent Systems’ Service Level Agreement (SLA), Customer Experience Monitor (CEM) and Business Intelligence (BI) solutions address the technical challenges of existing and next-generation wireless data networks in a business-focused manner

(tags: velocentsystems wireless customerexperience user-experience kpi monitoring serviceassurance)

The HP Automated Operations 1.0 software suite is composed of IT Service Management, Business Service Management and Business Service Automation solutions and integrates assets from HP OpenView, Peregrine, Mercury and Opsware.

(tags: HP bsm business-service-management automation itsm)