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Well…let me tell you I have been doing this for a while and I am the creator of the technology for the FireScope solution and I completely understand
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BSM is both a strategy as well as, a framework for linking business processes and data with the critical IT services, so their true business impact both good and bad may be determined.
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Organizations also need to be wary of vendors that will use BSM as a strategy to kickoff costly services engagements where vendors seek to custom design BSM around a framework of products. “That is not BMC’s strategy”, noted Santullo.
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BSM is really all about integration. … At the end of the day, the BSM products link infrastructure performance to end-user monitoring and process automation.
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The company points to an IDC study which found that 41 per cent of IT professionals had not been aware of network issues until they were reported by end-users. This, said HP, is getting IT staff in hot water.
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Pepperweed developed RIBS as an easy, low-cost alternative to getting started with a business service management solution. Each module is focused on delivering immediate business value by bringing core business service mgmt capabilities on-line in days.
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We’ve set up an open source project hosted on Google projects, called Groovy4Netcool to share what we have. Groovy4Netcool can be considered more of a systems integration project than a typical software project.
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we’ve started looking at whether/how RapidInsight can be an alternative solution to provide a web based interface for Netcool…we’ve concluded that RapidInsight can indeed be a very good alternative as a web based interface for Netcool.
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RapidInsight is a flexible solution to rapidly implement active dashboards that present relevant information from disparate systems to users in near real-time
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