links for 2007-08-03

And if multiple agents remain a necessary evil, IT managers should pressure their vendors at least to standardize on how to tap the data in the agents and provide one management interface into the many agents.

(tags: systemsmanagement agent monitoring appmgmt)

But if things seem too good to be true, they are highly unlikely to be true. In the words of Boris Evelson, a BI analyst at Forrester Research, the dashboard solution can be a “false economy”.

(tags: businessintelligence bpm dashboards)

“We are still not working together often enough to solve the basic problems that exacerbate their daily routines. Here’s hoping we can stop bickering and start having some open, honest conversations about cooperation and customer satisfaction.”

(tags: OSS systemsmanagement monitoring whurley)