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Launching Netcool/Impact Policies from Tivoli Enterprise Portal

in Best Practices, IBM, Implementation, IT Process Automation, Netcool/Impact, OPAL, Tivoli, Usability, Value

Our fourth Netcool/Impact OPAL contribution!

Available here.

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This integration will allow the Tivoli Enterprise Portal user to right-click on objects in the TEP and send data from those objects to Netcool/Impact for event enrichment, advanced data analysis and correlation, and for notifications and escalations.

The Tivoli Enterprise Portal object data is sent to Netcool/Impact via Web Services. Upon reception of the data from Tivoli Enterprise Portal, Netcool/Impact will run one or more Netcool/Impact policies. These policies make use of Netcool/Impacts wide array of Data Source Adapters and the Netcool/Impact Policy Language to perform event enrichment, advanced data analysis, and to perform notifications and escalations.

After the policy is finished, Netcool/Impact can write the results back to the Tivoli Enterprise Console Universal Message Console where the results can be viewed by support staff.