A nice video demonstrating how the concepts of mashups, wikis and collaborative technologies will change the ways of the front line operations and engineering teams in the near future. Situational, demand or contextual driven mashups based on specific roles, personas, groups, IT silos, etc. will be one of the defining capabilities for the “2.0” enabled operations and engineering workforce.
IBM Tivoli QEDWiki on YouTube.
Point, click, drag and drop may be the start for systems/network management mashups, but I think the future is having an event driven mashup platform approach is where the power and potential is. With a solid foundation in the basics of service management, events flowing in from the tools used within the environment could be used to build out the event driven mashup of all the right views, dashboards, data, feeds, etc. so an operations, engineering, analyst, etc. gets a powerful presentation layer built in real time for the current incident.
Any other ideas for what the future of systems/network management will look like from the “2.0” perspective?
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Hi Doug, Just imagine an event with a particular summary in the summary field bieng triggering off relevant dashboards, reports, diagnostic tools etc in real time and all in a single pane of presnetation. Wow!.