Rich is spot on with this post and his design motives for Akorri. How can the incumbents reinvent themselves and their products? Is EOU developed inheriently in the developed product, choice of technologies, or the solution ultimately deployed for a customer?
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“It’s my belief that consumer based software products have raised the stakes for enterprise software vendors. Customers use Exchange, Excel, and other business productivity products every day in their office environment. They are finding these products easy to understand, start, and navigate. Whether consciously or unconsciously they now expect, even require, that the enterprise software products they purchase have the same “Ease of Use†(EOU) properties.
When I started Akorri this was on the forefront of my thinking. I needed to develop products that are as easy to understand, deploy and use. Clear, simple goals that are actually very difficult to achieve.
The gauntlet has been thrown down to enterprise software companies and we better listen. Heavy frameworks that require a team of people to manage and use just doesn’t cut it anymore. Customers are demanding that the products they buy put more time back into their day, not take away from it.”