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IBM on Tuesday introduced a range of combined software and services offerings designed to help businesses automate monitoring IT asset performance and service agreements. IBM says it will price the offerings more like software products than services, star
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Taking this assessment is your first step in realizing the following benefits from an integrated, services oriented approach to ITSM: Effectively and efficiently deliver IT services. Quantifiable process performance Extract greater value of existing inves
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Cape Clear announced its partnership with Systar, a Business Activity Monitoring provider (Nov 14th 2006) and with Workday (Nov 6th 2006), a provider of web-based hosted HR and ERP applications i.e. providing Software as a Service (SaaS). The combination
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