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Tivoli Beat: A Weekly IBM Service Management Perspective

in Best Practices, CMDB, IBM, IT Process Automation, ITCCMDB, ITIL, ITSM, Tivoli

This week’s issue entitled “Change and Configuration Management Database: The Cornerstone of IT Process Improvement” is located here.

Past issues of interest include:

“The Greater Complexity of SOA Raises Issues that are quickly solved through ITSM”

“Gartner: IBM Tivoli leads in IT Operations Management”