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The next release of the Netcool/RAD product is now generally available. The Netcool/RAD 3.0 relesase includes significant improvements over the Netcool/RAD 2.0 release (highlights below). If creating dynamic Business Service Management (BSM), Business Activity Monitoring (BAM) and IT Service Management (ITSM) solutions is in your future, I encourage you to investigate Netcool/RAD 3.0.

The flexibility that the Netcool/RAD 3.0 platform offers is tough to be matched by competing solutions. The ability to design, develop and release value-added business and IT service management and monitoring solutions (dashboards, scorecards, visualizations, complex service modeling and monitoring, process and workflow visualization and monitoring) is just a few mouse clicks away in many environments.

Release highlights include:

  • Numerical Data Support: Incoming Status (event-mapping) rules, Aggregation (Dependency) rules, Formula (Composite) rules
  • Wizards: Many point-click-create wizards to guide you through steps to create integrations, policies, visualizations
  • Data Preview: Very useful for modeling integration of data into models, policies, dashboards, etc.
  • Improved GUIs for Administration, Editors, Canvas/Dashboards, ESDAs, Custom Policies
  • Active Service Navigation (Realtime Scorecards): Absolutely cool capability for creating rich scorecards quickly
  • External Service Dependency Adapters (ESDA): Powerful integration mechanism for bringing in external service relationship and dependency information from other sources such as a CMDB, Asset or Inventory Database, NMS Solution, etc.
  • Data Fetchers for SQL Databases: “Database Pollers” for integrating any data, metric, KPI, etc. into policies, rules, models, and dashboards
  • Automatic provisioning of Netcool/ISMs and configuration for Netcool/ISM server connections
  • Expanded RAD Shell command-line interface functions (if you can do it in the GUI, you can do it via the API), custom template and service property support, GIS map support
  • Upgrade to Impact 3.1 architecture and Impact 3.1 expression language: Virtually limitless possibilities for policy creation, evaluation, integration, etc.
  • Some of the best documentation I’ve seen for any of the Netcool products – great job Richard & team!

More information and documentation will be available for Netcool/RAD 3.0 on the IBM Tivoli websites later this month. If you’re an existing Micromuse client, you can access the Netcool/RAD 3.0 software and documentation via the legacy Micromuse support website here. The legacy location for Micromuse Netcool/BSM is located here.

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