I’ve been fairly isolated this week working on my first big BSM engagement with a very large insurance company. I had a great week starting the process of guiding and advising this company on their BSM journey based on our Netcool/RAD solution and the BSM engagement methodology I’m developing.
I’ll be out on vacation in central Oregon through the 4th of July with my extended family. I’m not sure how much access I’ll have to the Internet, so things may be quiet here until I return.