ā‰” Menu

Tivoli Technical Education Exchange (TTEC)

in Business Service Management, IBM, Tivoli

We’re all in Austin, TX this week for a version of IBM’s Software University for the IBM Software Services for Tivoli (ISST) group. It’s a week of lectures, labs and presentations in all of the Tivoli pillars (Availability/Business Service Management (ABSM), Performance Management (PM), Security, Storage and Netcool).

It’s Netcool day tommorrow where I’m presenting on the Netcool BSM story and enabling, Dan R. is presenting on OmniBUS and Robert R. is presenting on Precision. We’re hosting a Netcool BOF in the evening – hopefully at the bar. šŸ™‚ I think we need it after all the new Tivoli acronyms we’ve been exposed to this week!

It’s been a good networking opportunity and time to learn about the organization and team we’re now part of in the Tivoli Lab Services organization. I look forward to getting more involved with this group and getting in front of customers / potential customers and talking about BSM and ITSM.