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Conumer Reporting Interfaces Better than $$$ Business App Interfaces

in Business Assurance, Business Service Management, CMDB, dashboard, ERP4IT, Visualization

The folks over at Juice Analytics have some good points on how many of the consumer focused application user interfaces just make more sense than most of the very expensive business application interfaces. They tend to help the consumer “get” the message and meaning better.

Is this where we need some sort of Web2.0 revolution in the vendor community? Do we (vendors) do a good enough job beginning with the end in mind? I’m sure we have all kinds of usability, UI and reporting type groups involved in developing our products, but what about really sitting with our customers to make sure we’re not overcomplicating things or swamping them with unnecessary features and functionality that can to distract from productivity and product value.

Or is this an opportunity for an entirely new company/product to emerge – one that creates a wiz-bang Web2.0 type federated application that sits on top of all the expensive business and IT solutions and technology and presents easy to consume user interfaces, reports, portals, etc.?

Is this a Web2.0 CMDB? ERP for IT? BSM 2.0?

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  • Thanks for the comments Evgueni. I also wonder what such a start-up would look like.

    Would it be a company that focuses on the UI? (Reporting/Portal 2.0) Analytics and meaning? (BI 2.0) Integration and consolidation of data (EAI/ETL 2.0?).

    (I know, shame on me for using the 2.0 thing here…)

    If we mashed those all together what would we get? Would it be valuable? Useful? Web-enabled, WYSIWYG, Ajaxy, portable, platform independant? Smooth, sleek and sexy?

    Hmm…

    Doug

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