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The Role of BPM 2.0 in BSM

in Best Practices, BPM 2.0, Business Activity Monitoring, Business Service Management, Implementation

There are some very tangible benefits from business process management (BPM) and how its tenants can be used to help document, model, and support real time business service management (BSM), business activity monitoring (BAM) and help align IT with business.

The concept of BPM 2.0 was coined by Bruce Silver and first implemented by company called Intalio. From what I’ve read on their website and on the ITRedux blog there may be some very exciting opportunities here to leverage their open source (free) platform as an enabling technology for BSM and BAM (which they’ve embedded into their product!).

The BPMS concept introduced here by Ismael Ghalimi, CEO of Intalio.

I’ve created a BPM Defined page to capture relevant information on BPM, BPEL, BPMN, etc. for future reading and research.

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  • The “BPM” referred to by Bruce and Ismael is business process management, not business process modeling.