Yesterday, Micromuse’s era in the network and systems management space ended as we formally knew them. Micromuse was founded 15 years ago and my exposure to them as a customer goes back 10 years. I can vividly remember my first Netcool experience at an ISP in Norfolk, VA called InfiNet. Netcool was the saving grace for an ISP in the mid-1990s. Having cut my teeth on HP’s NNM and Cabletron’s Spectrum plus a handful of unique element management systems for the network and server devices, having Netcool to consolidate all of these systems into a “single pane of glass” worked wonders in the NOC.
Yesterday was my first day as an employee of IBM Tivoli. The future of the combined Micromuse Netcool and IBM Tivoli product families is extremely bright. I’m looking forward to learning and growing within IBM Tivoli and continuing to seek ways to bring the goals and objectives of business and IT best practices (BSM, BAM, BPM, ITSM, ITIL, etc.) to life by focusing on the not just the technology but the people and processes required for a successful implementation.