Found this article “Business Assurance and the Changing Role of IT” while reading through ebizQ.net for the first time today. This could be the first article on Business Assurance that I’ve come across. The article frames a new acronym for us all to think about – ITBM – or Information Technology Business Management. The author Carl Grieves is a SVP at Touchpaper who offers what may be one of the few consolidated service desk solutions for the future.
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