What staffing skills and resources are required to implement BSM? Who can operate at all levels and in all business units within an organization and effectively collect requirements and turn them into implementation tasks?
It’s probably not your average tools person…
Ideas?
- Process Engineering / Modelling
- Flowcharting
- Swimlanes
- BPEL
- BPMN / BPMN
- BPMI
- Visio (or similar) design and layout – export to tool
- What must tools and solutions vendors provide to enable a BSM Analyst?
- They (the tool admin) must perform the heavy lifting, integration and data management tasks so the BSM Analyst can map the business information properly.
- I envision a WYSIWYG drag and drop environment similar to web publishing tools that exist today where the nuts and bolts are abstracted from the user as much as possible. The analyst then has a platform for layout, mapping and visualization of the key information to communicate the appropriate message.