thoughts on business, service and technology operations and management
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“You’ve Got Events” Series

This series is focused at helping people build the right foundations for event management, business activity monitoring, business service management, dashboards, etc. by following a methodology for briding the gaps betweek IT and the Business to understand what is really important within an organization and focusing on that.

Building the Right Event Foundation for BSM

  • Introduce initial concepts for instrumenting the business and IT infrastructure, building useful events and communicating messages in events

You’ve Got Events, Now What? Part I: Determining Your Audience

  • Introduce concepts for understanding the perspectives of your audience

You’ve Got Events, Now What? Part II: Determining What’s Important

  • Introduce the Discovery Interview Process and Sources to find What’s Important

You’ve Got Events, Now What? Part III: Determining the Message

  • Introduce the Metrics Data Dictionary or Metrics Catalog and Mapping Metrics to the Message

You’ve Got Events, Now What? Part IV: Mapping Events to What’s Important and Your Message

  • Introduces concepts for instrumenting identifed sources and generating meaningful events for upstream processing and visualization.

You’ve Got Events, Now What? Part V: Visualizing the Message

  • Introduces concepts and ideas for visualzing your message effectively for consumption by your audience.