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Tivoli

The next mega fix pack for TBSM 4.2.1 is available today with many fixes for core TBSM and TIP bugs impacting core functionality and performance and a few new capabilities to boot. The README is available here. A separate README for the Discovery Library Toolkit is available here. The fixpack is available for download here.

My advice is for you to read the README. Then READ it again. Then REVIEW your systems and TBSM implementation. Note the DISK SPACE requirements. I’d double them to be safe. READ the README again. Review all of your TBSM implementation customizations. READ THE README AGAIN. Do a full end-to-end backup of your TBSM system (on each component) before you start. Think carefully about bypassing the fixpack backup procedure. Consider applying appropriate WebTop 2.2, WebGUI 7.3 or OMNIbus 7.x fixpacks/interim fixes. You do know that TBSM maintenance releases never include core Netcool/OMNIbus maintenance right?

If you’ve already installed TBSM 4.2.1 FP1, your installation time for TBSM 4.2.1 FP2 should be improved compared to your FP1 installation experience. If you haven’t installed TBSM 4.2.1 FP1 and are installing the all inclusive TBSM 4.2.1 FP2, be prepared for a significant installation time. This can and will vary widely by hardware and operating system type/version. Don’t interrupt the installation process!

Before you start, READ THE README AGAIN! Pay attention to the post installation tasks and configurations which may be required. Let me know if you have any problems, I’ll be watching for PMRs closely.

The TBSM 4.2.1 Documents have been updated appropriately here. I’ll try to point out some new features in follow on posts.

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If you’re using TBSM v4.2.1 FP1 with OMNIbus 7.3 GUI you should take a look at getting this interim fix (IF) installed. If you are not seeing normal behaviors with the interaction of the service tree, service viewer and the service details portlet, it’s likely this WebGUI (WebTop) IF is required.

The most common symptom is that when you click on something in the tree or topology, the service details portlet isn’t filtering the events to what was selected.

For more information, check out this support note.

alm00128949 / IZ69508
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Short Description: PROBLEMS WITH THE AEL AND LEL ON TBSM 4.2.1 WITH OMNIBUS 7.3

Summary: AEL not shown when it is launched in a new TIP tab from TBSM 4.2.1 Service Tree with incorrect filter and view. The problem is caused by calling setAspect method from JavaScript before AEL is fully initialized.

The problem is fixed by ensuring setAspect can handle cases when it is called after AEL is initialized. If it is called before AEL is fully initialized, AEL should use filter, view and data source as provided by setAspect.

ALM00128818 / IZ69498
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Short Description: THE LEL CANNOT DISPLAY ANY EVENT DATA FROM TRANSIENT FILTERS

Summary: The LEL cannot display any event data from transient filters. It is caused by data misalignment. The LEL is applying a default hard-coded view to event data that has been retrieved from the ObjectServer with the correct view. The correct view is being applied to the SQL query, but the returned fields are not aligned with the view that the LEL has applied in the client.

This issue is resolved by performing failback checking for system and then user transient filter.

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TBSM v4.2.1 FP1 New View Definition Role

In TBSM v4.2.1 FP1 a new role has been introduced to allow control over TBSM View Definitions. The new role is called ‘tbsmViewDefinitionAdmin’ and should be added to appropriate groups as appropriate to allow editing View Definitions via the TBSM Service Viewer GUI. Note that after applying TBSM v4.2.1 FP1, this new role isn’t applied. [...]

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TBSM v4.2.1 FP1 Planning

TBSM v4.2.1 FP1 has been in the wild for a few weeks now. I’ve seen numerous issues with this fix pack related to local server disk space requirements. Please review each server’s available disk space before starting your FP1 installation. Make sure you have plenty of space available (> 5GB ++) specifically in the /tmp, [...]

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IBM Tivoli Pulse 2010 : Where Business Service Management Plays Huge Role

This weekend marks the start of what has to be the single biggest service management invasion in recent history as IBM Tivoli Pulse 2010 and the Pink ITSM 2010 conferences converge in Las Vegas. With IBM Tivoli camped out at MGM Grand and Pink at Bellagio, Vegas will be packed with practitioners, vendors and companies [...]

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Tivoli Business Service Manager (TBSM) Support Tip of the Week #15

Interested in a quick pick me up for performance and user experience within TBSM? Consider this. The default Relationships View that is a core component of most TBSM deployments shows by default one level up and three levels down from the selected service instance. More often than not, the three levels down brings in a [...]

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IBM Tivoli Business Service Management LinkedIn Group

Check out the new LinkedIn group for IBM Tivoli Business Service Management. Connect with your peers, product managers and development SMEs. Network for your next BSM job. Connect with others and exchange questions, ideas, technology tips and tricks. Start a discussion! Introduce yourself! Share what you need to be successful! http://www.linkedin.com/groups?home=&gid=2244967&trk=anet_ug_hm

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Tivoli Business Service Manager v4.2.1 Generally Available

Today marks the start of our journey to improve, innovate and define the next generation of Business Service Management (BSM) within the Tivoli BSM portfolio. What was initially started with TBSM v4.2 and the consolidation of two legacy BSM platforms and adoption of a new consolidated portal environment, TBSM v4.2.1 continues by advancing our capabilities [...]

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