Service, Process, Activity Modeling
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thoughts on business, service and technology operations and management
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Recent Comments
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Collective Thoughts
- Business Service Management (BSM) Defined
- BSM Strategy Series
- Business Transaction Management
- Elements of Business Service Management Series
- BSM “You’ve Got Events” Series
- Robin Harwani SME Guest Author
- WYNTK on TBSM Series
- DevCampTivoli Series
- Service Quality Management (SQM)
- Business Process Management Defined
- Business Assurance Defined
- Business Activity Monitoring Defined
- Events Defined
- Tivoli References
- Tivoli Netcool Service Quality Manager –> TBSM Integration
- IBM Tivoli Configuration Management Database (CMDB) Resources
- IBM Tivoli Service Request Manager (TSRM) Resources
- IBM Tivoli Application Dependency Discovery Manager (TADDM) Resources
- Netcool & BMC Remedy/Atrium CMDB Integration
- Netcool/Impact References
- Netcool/OMNIbus References
- TIP, ISC and eWAS Resources
- Tivoli Business Service Manager (TBSM) 4.x References
- OSS Reporting and BI
- Service, Process, Activity Modeling
- PRM-IT, ITUP and OPAL
- Service Catalog
- Metrics Resources
- Dashboards
- IBM BAM, BPM, BEP, CEP, EDA Resources
- ITSM, ITIL, eTOM
- Archives
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BPM
BSM
CEP/ESP/EDA
Dashboards and Metrics
EAI/ESB/SOA/WS/RSS
ITSM/ITIL
- erp4it – Enabling IT Governance
- Evergreen Systems IT Management Blogs
- IT Service Blog
- IT Service Management – Practical Insights
- ITIL Skeptic
- Microsoft Dynamic Systems Initiative (DSI)
- Microsoft Infrastructure Optimization Model
- Network Management Evolution (AlterPoint)
- Randy Young – Adopting and Adapting
- Service Catalogs
NMS/EMS
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