Project OSSSM (ahs sum)

Operational Support System for Service Management (OSSSM)

A single authoritative source for all things related to management and monitoring of complex services, applications and technology infrastructure. A central point of control for managing NMS/EMS/OSS/BSS solutions and associated operations, development and support tasks and the service management tasks they perform.

Part CMDB, Part Toplogy/Relationship/Dependency, Part Workflow Engine, Part Automation/Orchestration Platform, Part Service Catalog, Part Metrics Catalog, Part Knowledge Base, Part Historical Incident/Problem/Change Database.

Interested?

Contact me for more information…