Links that I have found interesting for November 25th:
Psytechnics Introduces New Service Desk Feature – Service-level management company Psytechnics (News – Alert) has come out with a new module, called Service Desk Manager, on its Experience Manager solution.
The new capability enables service desk staff at service providers to get first level call information on people [...]
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Links that I have found interesting for November 24th:
BSM Review Launch – This week we launch a new website called www.BSMReview.com.
We believe that only through an exchange of ideas that is unfettered from the revenue and branding objectives of vendors and from the research agenda of any one analyst firm can BSM become a dynamic [...]
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