Just some rough notes on what I think defines the IT Operations Analytics space
Needle in the Haystack – Reports show us the peaks of the icebergs, analytics shows us what’s really underneath.
Who, What, Why, When, Where, How?
Automation, Action
Visualization, Intuitive, Layman
Storytelling, Infographics
Smarts
Do More with Less, Efficiency
Correlation / Causation / Trends
Statistics & Math Driven
Not APM – but enhances/extends it by doing smart stuff with its data
Thoughts on how to classify
by types/sources/scale of data (e.g. log analytics, structured/un-structured, real time, time series metrics/kpis, etc)
by typical solution set (e.g. tied to or partof BSM, APM, event mgmt, etc.)
by process/workflow/activity outcomes (e.g. capacity analytics, incident management, etc.)
by typical persona who uses it (e.g. front line support, data scientist)
other?
Analytics
Analysis
Reporting
Dashboards
Analysts
Forrester
Turn Big Data Inward with IT Analytics
EMA
APA – Advanced Performance Analytics
Gartner
ITOA – IT Operations Analytics
http://www.netuitive.com/blog/predictive-analytics/gartner-forecasts-increased-focus-on-it-operations-analytics-by-global-2000-enterprises.html
4) IT Operations Analytics are expected to address these five critical use cases (from Gartner)
Enhanced application or service model discovery (not really – doing something smart with that model yes.)
Performance problem root cause discovery
Performance problem impact assessment
Incident anticipation (yes, prevention, prediction…)
Capacity planning (doesn’t feel very analytic related to me – optimizing capacity with smart analysis of data yes.)
Action plan construction (not sure what that is – expert advice and next best actions to problem resolution because of some analytic approach of all available data -yes.
Industry Talk
https://www.informs.org/
http://www.analytics-magazine.org/
http://apmdigest.com/ Some stuff here – heavily vendor slanted
http://www.ibmbigdatahub.com/
http://practicalanalytics.wordpress.com/
Sasha Gilenson CEO Evolven Software
http://www.datacenterknowledge.com/archives/2013/07/22/it-operations-analytics-innovations-are-re-shaping-it-operations-gaining-strong-momentum/
http://data-informed.com/why-it-operations-need-their-own-data-analytics/
Ray Solnik, Appnomic Systems
http://www.datacenterjournal.com/it/time-analytics-delivers-operations/
Analytics vrs APM (Will Cappelli, Gartner)
http://apmdigest.com/gartner-analytics-vs-application-performance-management-1
http://apmdigest.com/gartner-analytics-vs-application-performance-management-2
http://apmdigest.com/gartner-analytics-vs-application-performance-management-3
http://en.wikipedia.org/wiki/Analytics
Asset, Preventive, Predictive
http://www-01.ibm.com/software/analytics/solutions/operational-analytics/
Vendor Positioning
INETCO: http://www.inetco.com/products-and-services/inetco-insight/it-operations-analytics-itoa/