The long awaited Tivoli Common Reporting (TCR) (based on BIRT) historical event reports are finally available. The documents and included files assumes that you'll be archiving your events to the Tivoli Data Warehouse (TDW) using the new TDW Gateway and Reporter schema and these reports will pull from there. It also looks like this is a MUCH smaller library of reports than the lists of reports I'd seen floating around. Not sure what the deal [...]
** Edited at request of IBM Development ** Check out this OPAL whitepaper from one of our ATG folks for our TSRM - Netcool/OMNIbus integration. As an alternative to this approach, if you own Netcool/Impact you can look at this OPAL paper which uses WebServices.
Tivoli Netcool Service Quality Manager (TNSQM), Tivoli Business Service Manager (TBSM) and Tivoli Netcool Customer Experience Manager (TNCEM) have been packaged as the new Tivoli Netcool Service Quality Management Center (TNSQMC). I'll be talking at length about what Service Quality Management (SQM) really is later, but IMO the easiest way to think of it as Business Service Management (BSM) for the Engineering/Network focused groups of Communication Service Providers (CSPs) such as wireline/wireless telcos. Traditional BSM [...]