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Netcool/OMNIbus Historical Event Database TCR Reports

By | 2008-08-22T15:23:43+00:00 August 22nd, 2008|Event Management, Events, IBM, Netcool, Netcool/OMNIbus, Tivoli, Tivoli Common Reporting|

The long awaited Tivoli Common Reporting (TCR) (based on BIRT) historical event reports are finally available. The documents and included files assumes that you'll be archiving your events to the Tivoli Data Warehouse (TDW) using the new TDW Gateway and Reporter schema and these reports will pull from there. It also looks like this is a MUCH smaller library of reports than the lists of reports I'd seen floating around. Not sure what the deal [...]

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TNSQMC – Tivoli Netcool Service Quality Management Center

By | 2008-07-31T15:23:12+00:00 July 31st, 2008|BSM, E2E Service Management, IBM, Netcool, Netcool/OMNIbus, Service Assurance, Service Management, Service Quality Management, SQM, TBSM, Tivoli, TNSQM, TNSQMC|

Tivoli Netcool Service Quality Manager (TNSQM), Tivoli Business Service Manager (TBSM) and Tivoli Netcool Customer Experience Manager (TNCEM) have been packaged as the new Tivoli Netcool Service Quality Management Center (TNSQMC). I'll be talking at length about what Service Quality Management (SQM) really is later, but IMO the easiest way to think of it as Business Service Management (BSM) for the Engineering/Network focused groups of Communication Service Providers (CSPs) such as wireline/wireless telcos. Traditional BSM [...]

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