IBM Tivoli Unified Process (ITUP) 7.1.1 Available

By | 2007-12-19T08:45:25+00:00 December 19th, 2007|Best Practices, eTOM, IBM, Implementation, ITIL, ITSM, ITUP, Tivoli, Value|

Another quiet release of the free (with registration) ITUP tool occurred recently. The FREE ITUP tool is a great reference for anyone seeking to gain insight into IT best practice areas such as ITILv3, COBIT, PRM-IT and eTOM. One of the unique features is a mapping to some of the common Tivoli tools so the monitoring groups can see how and where they can enable or support these process activities. The ITUP Composer incorporates the [...]

IBM Tivoli Unified Process (ITUP) Tool Version 2.1.3 Available

By | 2007-04-09T18:11:59+00:00 April 9th, 2007|Best Practices, IBM, Implementation, IT Process Automation, ITIL, ITSM, ITUP, Tivoli, Value|

Get ITUP v2.1.3 FREE (with registration) if you want to learn about IBM's Process Reference Model for IT (PRM-IT), ITIL, eTOM, CMMI, COBIT 4, etc., how to incorporate these best practices into your own operating environment, align your tools and technologies to these processes, and these exciting new features and content. This is the ONLY place to get the IBM PRM-IT material that I know of!! Any ITSM practitioner needs to add this to their [...]

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Enabling ITIL with BPM 2.0 (or give me more out of the box)

By | 2006-06-06T13:30:04+00:00 June 6th, 2006|Best Practices, BPM 2.0, Business Activity Monitoring, Business Assurance, Business Service Management, CMDB, ERP4IT, IBM, Implementation, ITIL, ITSM, ITUP, Microsoft, Netcool/RAD, Tivoli, Web 2.0|

Ismael talks about how clients are asking for more content out of the box from their BPM vendors. It's certainly a similar problem in other vendor product and technology areas as well - and a big reason I came onboard Micromuse / IBM Tivoli was to contribute in this area. Will we be everything for everyone, of course not. Are we on the right track, I think so. I've been in more converstations recently that [...]

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