by doug on August 9, 2010
OpTier has kicked off a Business Transaction Management (BTM) industry portal today which hopes to serve as a clearing house for information on what BTM is, key industry vendors, analysts and typical use cases where BTM provides value.
From the press release:
–snip–
Visitors to the portal can expect to find:
— BTM Overview – A section dedicated to all things BTM in the enterprise, the evolution of the technology and the importance of managing the end-user’s experience.
— Use Cases – Examples from a variety of industries (banking, insurance, telecommunications) that are utilizing the power of BTM.
— News & Articles – Recent BTM industry coverage in the media.
— Analysts – An extensive overview and summary of industry analysis from firms including Forrester, Gartner and IDC who cover the BTM market with links to recent research and relevant reports.
–snip–
I’m excited about seeing how this develops and hopefully becomes truly vendor agnostic. For my perspectives on BTM, take a look here.
by doug on January 22, 2010
I’ve been asked to contribute to the efforts shaping up over at BSM Review. Their vision is sound and the things they’d like to achieve for the community are desperately needed. They are lock step in tune with things that have been talked about on my blog and with many of you for years. While the appearance today may be slanted and lofty, their intentions are right for the long haul.
I’ll be helping BSM Review keep firmly grounded in helping real people succeed with Business Service Management (BSM) where others have struggled in the past. I’ll keep their focus on real world success, application, methodologies and value adds to get real people on their way towards BSM’s broader value proposition. I’ll help them focus on closing the gaps found in typical IT organizations today, building bridges between IT, IT Operations, Business, Business Operations, Finance and their unique languages, priorities, expectations and objectives.
I’ve spoken to many of you about my BSM Book, BSM Wiki, BSM Maturity Model, BSM Assessments (Vendor, Analyst, Deployment), BSM Executive Workshops, BSM Transformation for IT Operations amongst many other things. I’ll be taking advantage of this opportunity to collaborate and contribute via this partnership in addition to my normal blogosphere contributions here. I’ve had a few years head start, and BSM Review will pull from me to execute on their very similar vision.
I’ve submitted my first article “Getting Started With Business Service Manangement: An IT Operations Centric Approach” which has been published on the newly redesigned BSM Review portal. Take a look and let me know what you think. Your feedback, comments and guidance for the future are always welcome. I look forward to sharing my insights from where I sit here at IBM being uniquely involved with some of the largest BSM journeys in the world today.
