-
SL’s RTView is a new entrant into the BSM arena, but is built upon 25 years of experience in delivering process control systems to the likes of Honeywell, the Kennedy Space Station, and ABB.
-
how to implement ITIL based Service Catalog processes in an enterprise environment utilizing the IBM Tivoli Service Request Manager V7.1 product
-
With “Business Service Management” in the military…we weren’t just talking about lost revenue, poor sales or customer experience; we were talking about human lives and the security of the United States.
License
This work is published under a Creative Commons Attribution-NonCommercial-ShareAlike 2.5 License.
