What Business Service Management means to IBM Tivoli

This is Dan Tabor’s Business Service Management (BSM) presentation and audio from the IBM Tivoli Pulse user conference held last month in Orlando. Dan is the Senior Product Manager for BSM and a few of the enabling BSM products and acronyms (TBSM, Impact, TADDM, TIP, TCR) at IBM Tivoli. Listening to this presentation, you’ll hear Dan share what BSM is and how he’s driving IBM Tivoli’s BSM direction in current and future releases of the BSM portfolio from IBM Tivoli.

While Dan and I agree on many things related to BSM and the direction IBM Tivoli should be taking or where investments should be made, we agree to disagree in many areas. Dan has the very difficult job of balancing customer wants and needs with the difficult IBM politics, process and bigger picture.

If you’d like to hear more about IBM Tivoli’s Business Service Management story and solutions, feel free to contact myself or your local IBM Tivoli (or Business Partner) representatives.

See the screencast presentation here.

License

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