links for 2008-06-06

by delicious on June 5, 2008

British Telecom Calls on Knoa to Manage Siebel CRM Applications

British Telecom (BT) has deployed the Knoa Experience and Performance Manager (EPM) suite to optimize the performance of Siebel CRM and other enterprise applications within its global organization.

(tags: Knoa user-experience performancemgt monitoring enduserperf)
New BIRT Book Reviewed » Blog – BIRT Exchange

review a new BIRT book by John Ward titled, Practical Data Analysis and Reporting with BIRT.

(tags: BIRT TCR book review oss reporting eclipse)