• AmberPoint Launches Groundbreaking Business Transaction Management Capabilities for SOA
  tracks each transaction across all SOA infrastructure. AmberPoint’s unique “message fingerprinting” approach does not involve modifying the messages or message headers, which can break dependent applications in the system
  (tags: amberpoint soa transx-monitoring transxmgmt transx btm)
• Forrester Research examines the mega-management vendors, Part 1
  While BMC may not be the absolute leader in every single category, the whole is far more than the sum of its parts,” write analysts in the May report. “Putting strategy, technology and execution together is what makes BMC the BSM leader.”
  (tags: BMC bsm business-service-management analysts opinion)
• Opalis Announces IT Integration Pack for CA eHealth
  Opalis solutions differ from the traditional business service management, data center automation, or IT service automation products by offering a scalable ‘enterprise services’ architecture to automate the processes of critical IT initiatives
  (tags: Opalis ITPA RBA BSM DCA integration)

This is Dan Tabor’s Business Service Management (BSM) presentation and audio from the IBM Tivoli Pulse user conference held last month in Orlando. Dan is the Senior Product Manager for BSM and a few of the enabling BSM products and acronyms (TBSM, Impact, TADDM, TIP, TCR) at IBM Tivoli. Listening to this presentation, you’ll hear Dan share what BSM is and how he’s driving IBM Tivoli’s BSM direction in current and future releases of the BSM portfolio from IBM Tivoli.

While Dan and I agree on many things related to BSM and the direction IBM Tivoli should be taking or where investments should be made, we agree to disagree in many areas. Dan has the very difficult job of balancing customer wants and needs with the difficult IBM politics, process and bigger picture.

If you’d like to hear more about IBM Tivoli’s Business Service Management story and solutions, feel free to contact myself or your local IBM Tivoli (or Business Partner) representatives.

See the screencast presentation here.

Hot Posts for May

In “The Realities of the BSM Challenge” I shared my comments on the Michael Biddick article on the BSM space. Still no response from Michael and comments I made on his follow up apparently were not approved? I’d like to see folks like Michael and the Windward team share their thoughts and ideas on how to be successful with BSM with their vendor agnostic background and focus. Maybe the article series Michael publishes could focus on this as well.

This led right into many discussions on what can and should be done to make BSM easier. In “The World Needs BSM Lite”, Peter and the Net Forecast team share their thoughts on what this “BSM Lite” may be. I follow suit in “In Search of BSM Lite”. Peter and the Net Forecast team spoke with me to understand some of my thoughts and ideas which they captured here in “Thoughts on Implementing BSM “Lite”: Interview with Doug McClure.

Compuware 2.0 was finally launched and I actually got a couple Compuware employees to join the conversation about where they’re headed and how BSM may evolve under their “2.0″ moniker.

The FireScope team’s much anticipated countdown to a new focus for making BSM easier and achievable for the masses was uncovered this month as FireScope BSM Business Edition (BE). This firmly establishes FireScope as a BSM player in the SMB and enterprise space as an easier to deploy, cost effective alternative to the incumbent “Big 4″ companies. I’ll share more on this soon.

Quest Software’s Foglight team has established a Foglight Community and has many Product Managers blogging. I’m pleased to welcome Tyler and Greg to the conversation and look forward to their transparency and innovation in the BSM space!

IBM Tivoli’s inaugural converged user’s conference called Pulse took place in Orlando this month. I’ve shared my thoughts here. The presentation and audio from my TBSM session is available here. Stay tuned for more BSM oriented sessions and audio.

Tivoli Business Service Manager (TBSM) Posts

TBSM v4.1 Interim Fix 11 was released this month.

On the To-Do List for June

More Pulse presentations and audio on the blog.
WYNTK on TBSM Design Patterns (finally)