links for 2008-05-31

Tivoli is now starting to roll out solutions based on Maximo, so I figured an overview, explanation of the names of things and list of resources would be helpful.

Beyond cost comparisons, replacing already-installed market leader HP Openview with upstart EM7 required more explaining about additional features, extended value to the business and long-term viability. For those in a similar position, we hope this helps

Paglo is a software-as-a-service (SaaS) offering that provides a ‘system-of-record’ by making all of an organization’s IT data immediately accessible and useful.

Maximizing the efficiency of monitoring was critical to provide the service levels that Hughes’ customers expect. Hughes needed to eliminate false alarms, ensure that all systems were being discovered and managed, and consolidate management tools.

“I could learn Flash and Actionscript and write my own charting component, release it as Open Source, … And that is what I did. And that is why it is free. I guess the moral of the lesson is: don’t piss off your customers.”