This guide provides a set of template scenarios that help users understand how to model their managed resources and business components using the Common Data Model. Reports that show how Tivoli management products make use of the Common Data Model.

(tags: IBM Tivoli CDM commondatamodel OPAL)

To make this as accessible as possible, we’re going to strip away the technologies and processes and start with a high level statement of what Business Service Management strives to achieve.

* Good info - but how does one execute and implement this? *

(tags: bsm business-service-management definition bsm101 firescope)