Posts from — September 2007

The TBSM 4.1 Redpaper has been finalized and is available here.

–snip–

This IBM® Redpaper leads you through the new Tivoli Business Service Manager V4.1 that is based on Netcool/Realtime Active Dashboard (RAD), instead of the previous Tivoli Business Systems Manager V3.1.

This book will describe Tivoli Business Service Manager V4.1 components and architecture. We also discuss function comparison of functions for Tivoli Business Systems Manager V3.1 and Netcool/RAD to Tivoli Business Service Manager V4.1. We documents the installation and migration of Tivoli Business Service Manager V4.1 in our environment. Migration is currently only available for Netcool/RAD 3.0 users.

This book also contains integration with IBM Tivoli® Service Management framework that allows Tivoli Business Service Manager to integrates with Tivoli Change and Configuration Management database (CCMDB) using Discovery Library toolkit. This functions is also available for z/OS® configuration. Finally, Tivoli Business Service Manager operational consideration is discussed, includes backup and recovery process; maintenance schedule and some performance tips.

• EMC Developer Network: Resource Management
  The EMC Developer Network (EDN) Resource Management Developer Center is where you’ll find adapters, tools, tips, peer support forums and other timely resources for Smarts, ControlCenter and nLayers developers.
  (tags: EMC Smarts nLayers developernetwork)

• Executive dashboards and scorecards: How to get started
  Executives love the concept of business intelligence (BI) and corporate performance management (CPM) dashboards and scorecards — but they often aren’t prepared for the costs and complexities of deploying them
  (tags: bi bpm value implementation dashboards)
• SAP Business KPI Community & Wiki Project
  It is the goal to achieve a consistent set of KPIs that are commonly understood, used and accepted by the small and midsize market. To achieve this goal we would like to invite you to review the KPI definitions and provide us your valuable input.
  (tags: SAP kpi dashboards wiki)
• What is a KPI anyway?
  It seems that almost any indicator is referred to as a KPI, so what are they really? As the name states, a KPI is an indicator of key performance, not just of performance. Find out which indicators to follow, and which to ignore.
  (tags: kpi dashboards continuousimprovement)

The first DLA for the product formerly known as Netcool/Precision now known as Tivoli Network Manager IP v3.7. Note that they don’t mention this is also used to integrate with TBSM 4.1 if you don’t have the TADDM/CCMDB product (always the preferred integration path).

Available here.

-snip-

This Discovery Library Adapter (DLA) extracts network resource and relationship data from the IBM Tivoli Network Manager IP Edition (Network Manager IP) Network Connectivity and Inventory Model database and generates an output XML file that can be loaded into the IBM Configuration Management Database (CMDB) in the Tivoli Application Dependency Discovery Manager (TADDM) product.

Network Manager IP data in TADDM’s CMDB enables consuming applications, such as IBM Change and Configuration Manager to locate network resources discovered by Network Manager IP(such as network routers) in a TCP/IP network, understand their role in the network infrastructure and diagnose any problems on these network resources. This helps operators and network engineers to resolve network outages and provides service assurance for configuration and change management.

This integration also allows Nework Manager users to view a network resources configuration changes over time and isolate changes that may have created network outages.

• Compuware Presents Executive Summit Series on Business Service Management
  Topics to be presented by Compuwar/other industry thought-leaders include:
  -demonstrating IT’s value to the business
  -communicating service delivery in business terms
  -increasing operational efficiency
  -overcoming inhibitors to business/ IT alignment
  (tags: compuware bsm business-service-management seminar)

A new OPAL submission for Tivoli Netcool/Impact today.

The Netcool/Impact policy included with this solution, IPLtoXML, can be used to convert data obtained from non-XML sources into XML. This XML can then be saved out to a file or pushed to the interface of an application that expects data in XML form.

Available here.

• Managed Objects Takes A.I.M. at Reducing IT Outages by 50 Percent, Or More
  new Application Impact Management (AIM) solution which lets companies use their existing IT management tool investments to model and manage their IT infrastructure through one centralized IT management dashboard.
  (tags: managedobjects bsm business-service-management impactmgmt eventmgmt dashboards)
• Google Mashup Editor - Mashup Framework and Tools
  Google Mashup Editor is an AJAX development framework and a set of tools that enable developers to quickly and easily create simple web applications and mashups with Google services
  (tags: ajax development google mashup web2.0)
• ConvertIcon
  (tags: icons png design web images development)
• alphaWorks Services | IBM DAMIA | Overview
  A data mashup service for your Web and enterprise information.
  (tags: ajax alphaworks damia enterprise2.0 mashup web2.0 rss ibm)
• TDI Users: WebHome
  (tags: tdi ibm tivoli)

• The SLM/BSM Software Market by Peter O’Neill - Forrester Research
  the goalposts have moved from the measurement and reporting of IT services to an emphasis on business services and metrics

  **Anyone Have This?**

  (tags: bsm business-service-management forrester analyst)