Posts from — July 2007

• IBM Tivoli Catalog - IBM Tivoli Netcool/Impact
  Free contributions for improving your IBM Tivoli Netcool/Impact deployment.
  (tags: IBM Tivoli Netcool/impact OPAL)
• Building an IT Service Catalog
  Because the service catalog is a relatively new concept there is little in the way of definitive guidance…. One of the most common mistakes made early in implementations is to confuse the concept of an IT service with that of an IT service item.
  (tags: servicecatalog itil implementation bestpractices)
• Survey Finds PRTG Traffic Grapher Saves Network Administrators Hours a Week in Network Monitoring Time
  PRTG Traffic Grapher delivers comprehensive, accurate, easy and fast bandwidth monitoring and reporting, enabling IT and network operations teams more time to focus on what’s important - effecting positive change for their organizations.”
  (tags: Paessler PRTG networkmanagement monitoring)

• Key Success Factors for a Performance Dashboard
  Common problems include misalignment of dashboards with business goals, unrealistic or poorly defined objectives and organizational issues affecting design and implementation.
  (tags: dashboards bestpractices implementation value performancemgt tacticaldashboard strategicdashboard)

Our fifth Netcool/Impact OPAL contribution!

Available here.

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Netcool/Impact can send notifications via email, instant messages, and paging (email based or CLI based). Netcool/Impact provides an effective way of notifying people about events occurring in your environment. The event can exist in Netcool/OMNIbus, other SQL based data sources, on a JMS bus, or it can sent via Web Services message. Impact can trigger a notification policy to run on receipt of an event in any of these sources. The notification policy can send a notification to a recipient identified in the event or it can find the recipient in an external data source.

Impact can also receive emails and instant messages. When a message is received, Impact can run a policy which parses the message and takes some action. A good example of using this functionality would be to have someone acknowledge receipt of a notification by forwarding the email to Impact, with the word acknowledged in the message body. Impact could parse that from the message and flag the event. In the same scenario, if the recipient has not acknowledged the notification within a specified time period, the event could be escalated by sending a notification to a backup contact, or the original contact supervisor.

Impact allows for a great deal of logic to be applied to notification scenarios. You can control who gets a notification, when they get it, how the message appears, what information is in the message, how to escalate, etc. Information related to the event that resides in other sources can be included in the message, saving the recipient a great deal of time. For example, providing a support phone number in a notification of a software issue could be of great benefit to someone in their car, on a train, or at lunch, without access to this information.

Our fourth Netcool/Impact OPAL contribution!

Available here.

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This integration will allow the Tivoli Enterprise Portal user to right-click on objects in the TEP and send data from those objects to Netcool/Impact for event enrichment, advanced data analysis and correlation, and for notifications and escalations.

The Tivoli Enterprise Portal object data is sent to Netcool/Impact via Web Services. Upon reception of the data from Tivoli Enterprise Portal, Netcool/Impact will run one or more Netcool/Impact policies. These policies make use of Netcool/Impacts wide array of Data Source Adapters and the Netcool/Impact Policy Language to perform event enrichment, advanced data analysis, and to perform notifications and escalations.

After the policy is finished, Netcool/Impact can write the results back to the Tivoli Enterprise Console Universal Message Console where the results can be viewed by support staff.

Our third Netcool/Impact OPAL contribution!

Available here.

-snip-

This integration will send IBM Tivoli Monitoring Situation Events to Netcool/Impact for event enrichment, advanced data analysis and correlation, and for notifications and escalations.

The IBM Tivoli Monitoring Situation Events are sent to Netcool/Impact via Web Services. Upon reception of the event Netcool/Impact will run one or more Netcool/Impact policies. These policies make use of Netcool/Impacts wide array of Data Source Adapters and Netcool/Impact Policy Language to perform event enrichment, advanced data analysis, and to perform notifications and escalations.

After the policy is finished, Netcool/Impact can write the results back to the IBM Tivoli Monitoring Universal Message Console where the results can be viewed by support staff.

Our second Netcool/Impact OPAL contribution!

Available here.

-snip-

This integration allows Tivoli Enterprise Portal operators to launch in-context Netcool/Impact Operator Views, giving the operator access to the wealth of data and data analysis available through Netcool/Impact’s Data Source Adapters and the Netcool/Impact Policy Language.

The integration comes in the form of a template script called the Operator View Wrapper. The Operator View Wrapper is called via the Tivoli Enterprise Portal’s right-click Launch tool. The Launch tool sends data about the Tivoli Enterprise Portal object it was launched from to the wrapper and the wrapper displays the Netcool/Impact Operator View in a new window.

Our first Netcool/Impact OPAL contributions!

Available here.

-snip-

This integration allows TEC customers to take advantage of Netcool/Impact’s event enrichment and data integration capabilities. By taking advantage of this integration, TEC customers will be able to implement policies that are able to use 3rd party data external to the TEC event, to integrate with 3rd party tools, to enrich the TEC event with additional valuable data and to take actions against such events as result of such policies.

Through this integration TEC customers can define policies that allow them to:

• Add slots with valuable data to an existing TEC event
• Modify slots in an existing TEC event based on external inputs
• Generate a new event instance based on an existing TEC class
• Generate an event of TEC class “Impact”. This event can be used to provide higher value information to TEC operators or to allow synchronization between Impact and TEC.

• Datamonitor ComputerWire - Savvion Bridges BPM-BAM Gap
  Savvion has entered into a partnership with Systar to blend real-time event monitoring into its core business process management (BPM) platform.
  (tags: Systar Savvion BAM BPM)
• Greg the Architect : Episodes
  (tags: soa)
• Corizon - scalable, proven composite application enterprise mash-up technology
  Corizon empowers business process owners to rapidly and safely mash up powerful composite applications with its unique UI services-led approach.
  (tags: corizon enterprise2.0 mashup situationalapplications sae bsm2.0)
• OutSystems - Agile Enterprise Software
  The OutSystems Platform enables enterprises to easily build, change and operate applications that integrate existing systems to reach new users.
  (tags: OutSystems agile development)
• Network Management Architecture and Technology Map Poster
  (tags: networkmanagement poster training resource)