links for 2007-04-13
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IBM today will make available an update to a free tool that provides IT managers with access to best practices surrounding IT service management and governance frameworks.
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“We were struggling with monitoring,” Shin said, but that may have been an understatement. Things were so bad, in fact, that at one point last year he contemplated disabling the monitoring application altogether because it was doing more harm than good.
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Key among the new features is a Real User Monitoring option integrated with the core product that measures the actual user experience. The core Indicative product combines passive monitoring of the elements that make up a service with synthetic testing fo
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“Nagios was not really the problem,” Shin said. “It was the JVM stack not being able to respond to it correctly. It was recording events in SNMP that were then watched by Nagios and that made things crawl. There were a lot of man hours wasted, and it would trigger the 4 a.m. pages
This is a funny spin on OSS. They think this stuff is all new. I have been doing this stuff for 30 years and I can’t say I have ever worked with a product that hasn’t done this.
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