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A Glimpse into Systems/Network Management 2.0 Mashups and Workflow

by doug

A nice video demonstrating how the concepts of mashups, wikis and collaborative technologies will change the ways of the front line operations and engineering teams in the near future. Situational, demand or contextual driven mashups based on specific roles, personas, groups, IT silos, etc. will be one of the defining capabilities for the “2.0″ enabled operations and engineering workforce.

IBM Tivoli QEDWiki on YouTube.

Point, click, drag and drop may be the start for systems/network management mashups, but I think the future is having an event driven mashup platform approach is where the power and potential is. With a solid foundation in the basics of service management, events flowing in from the tools used within the environment could be used to build out the event driven mashup of all the right views, dashboards, data, feeds, etc. so an operations, engineering, analyst, etc. gets a powerful presentation layer built in real time for the current incident.

Any other ideas for what the future of systems/network management will look like from the “2.0″ perspective?

License

This work is published under a Creative Commons Attribution-NonCommercial-ShareAlike 2.5 License.

3 comments

1 James Governor’s Monkchips » links for 2007-03-20 { 03.20.07 at 7:33 pm }

[...] A Glimpse into Systems/Network Management 2.0 Mashups and Workflow » dougmcclure.net IBM Tivoli QED Wiki on Youtube. OK guys all bets are off. disclaimer: Tivoli is a client. (tags: Tivoli) [...]

2 Sanil { 04.18.07 at 8:47 am }

Hi Doug, Just imagine an event with a particular summary in the summary field bieng triggering off relevant dashboards, reports, diagnostic tools etc in real time and all in a single pane of presnetation. Wow!.

3 Management Mashups: Death Knell for Framework Software? - Network Management Evolution - Because change is inevitable { 05.31.07 at 6:44 pm }

[...] Doug McClure is on the right path and I’m convinced that the network management arena is especially ripe for creative mashups. John Chambers of Cisco apparently agrees . In his Interop keynote last week, Chambers talked about how companies will leverage open architectures, collaborative virtual teams and open content to drive speed and productivity. Chambers is spot on, but his customers would be better served if this approach made it’s way down into Cisco’s management software and technology since they don’t get high marks for TCO and manageability. [...]

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