Posts from — September 2006
links for 2006-09-30
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Systar (Bloomberg : SYSR NM), the leading provider of Business Activity Monitoring (BAM) software solutions, today announced that it was rated as a “Strong Positive” by Gartner, in its recent publication, “MarketScope for Business Activity Monitoring Plat
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For the year 2005-2006, consolidated revenue totalled EUR15.66M, up 34% over the previous year. The steep revenue growth over the last 12 months can be attributed to: - The take-off of the BAM market - The growing need to monitor critical business process
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There are lots of resources available to help you learn the best practices associated with dashboard design. One that I particularly like is Stephen Few’s “Information Dashboard Designâ€. It has lots of great tips and contains plenty of examples to spu
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I had to do a demo this week of a performance dashboard I’m building. The audience was the senior executive team (and primary users of the system). It’s always a bit scary to design and build something then show it to the business users. You can go “fro(tags: Dashboards design)
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There’s been lots of buzz in the business world over the last 12 months about scorecards and dashboards… although I’m not convinced enough people know the difference between the two. Anyway, Microsoft is starting to build a pretty impressive collection
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I’ve been talking to a lot of folks about the new Business Scorecard Manager. It demos well and has a very strong “business impact†story. One of the questions that is asked early in the BSM discussion is “what is the difference between a dashboard
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Content-oriented business services management (BSM) – BSM is not a new concept. However, BSM solutions had been traditionally architected (and service level agreements had been typically made) from a system perspective. Content-oriented BSM enables more(tags: BSM business-service-management)
September 30, 2006 No Comments
links for 2006-09-29
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Systems thinking has its foundation in the field of system dynamics, founded in 1956 by MIT professor Jay Forrester. Professor Forrester recognized the need for a better way of testing new ideas about social systems, in the same way we can test ideas in e(tags: SystemsThinking ST)
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CA Wednesday previewed the next release of its configuration management database that will incorporate technologies obtained earlier this month via the acquisition of Cendura, whose software maps how applications relate to one another.
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BM is taking the first step toward a major overhaul of how it packages and sells global services. The vendor is due to begin rolling out the first two of what it terms “service products” worldwide on Tuesday. The standardized offerings are designed to be
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Klir radically transforms IT management by delivering instant IT visibility, community expertise, collaborative best practices, and a personalized user experience. Klir Analytics provides instant insight into performance and utilization through customizab
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Author Nicholas Carr and CIO Editor in Chief Abbie Lundberg go toe-to-toe on the strategic value of IT.
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Mass MOM rule Editor
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We put together this wiki to create a training resource for data analysts using Excel. Together with your input, we’d like to: 1. Develop a short list of the most important Excel skills for data analysis. There are a huge array of Excel tips and tricks av
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Netuitive, Inc., the leader in real-time analysis software for business service management (BSM), today announced that the U.S. Patent and Trademark Office (PTO) has issued the company U.S. Patent No. 7,099,799 for its seasonality technology, a key compon
September 29, 2006 No Comments
links for 2006-09-23
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Regardless of the role of IT customers, Klinger went on to explain that if vendors don’t change their course, the tools would be ineffective. He said management vendors continue to collect more data and provide network managers with information on applica
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Massachusetts-based Brix Networks raised a few eyebrows last month when it essentially bad-mouthed the VoIP industry with a pronouncement to the effect that call quality was on the fade. Given that Brix is in the business of monitoring and analyzing netwo
September 23, 2006 No Comments
Netcool Service Management enhancing Tivoli ITSM Story
A recent Tivoli Beat talks about how the Netcool brand is bringing traditional carrier and service provider Service Management concepts to the Tivoli IT Service Management (ITSM) story.
New marketing stories and webinars are planned for the beginning of October as well so keep an eye out for those. Read the Tivoli Beat story here.
September 22, 2006 No Comments
Modifiying the RAD_DB Script For a Full Database Backup
I’ve spent a lot of time this week within Netcool/RAD 3.0 managing my existing instance and installing an early release of patch 1 for Netcool/RAD 3.0. These activities exposed some things that I wanted to capture regarding backups and restoral activities for Netcool/RAD 3.0.
I’ve updated the Netcool/RAD 3.0 references page with the first item which is a simple modification to the $NCHOME/rad/bin/rad_db script so a full database backup can be taken that will include all of the table creation schemas. This is important if you’re using the internal Postgres database for any of your BSM solutions, the included demos, etc. By default, the rad_db backup option only exports the data and required inserts to restore the data into a pre-existing database table. This should allow for a full restoral of the internal Postgres database on a different system.
September 22, 2006 No Comments
links for 2006-09-21
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The mission of the proposed COSMOS Project (COmmunity Systems Management Open Source) is to create a standard tools platform upon which software developers can create inter-operable system management tools and plug-ins. “Systems management” encompasses su(tags: COSMOS)
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RootCause is a powerful and flexible tool for instrumenting software applications in the post-development environment. With RootCause, you can pinpoint performance bottlenecks, track down memory leaks, and resolve bugs in complex software applications fas(tags: appmgmt monitoring)
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Cote’ notes on defining the Systems Management 2.0 concept and space.
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Solera Networks provides network monitoring solutions that collect and store massive amounts of network data for mission-critical performance analysis and forensics. With storage of up to 128 terabytes, Solera’s network appliances can store several weeks’
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# We answer the “What happened?” question. # We provide a complete view of historical and real-time network traffic (the ability to look back in time). # A full (lossless) record, assists you with network compliance, management, and security. # The indust
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SCOTTSDALE, Ariz. — What’s in a name? Plenty, according to Forrester Research Inc. Chairman and CEO George F. Colony. Speaking at the Forrester Technology Leadership Forum 2006 Tuesday, Colony said it’s time for information technology to claim its rightf
September 21, 2006 No Comments
links for 2006-09-20
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Mirror42, the leading provider of next-generation right-time performance management dashboards for IT Service Management, today unveiled Mirror42 4.0 at the sixth annual IT Service Management Forum (itSMF) USA Conference and Expo. Available immediately, M
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Digital Fuel, a specialist in software for managing service-level agreements (SLAs), will today launch a suite that can monitor the cost as well as performance of IT and business-service provisioning. The new ServiceFlow Cost Management suite is primarily
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Business Service Management company which enables organizations to implement BSM and Information Technology Infrastructure Library (ITIL) frameworks in weeks - not years–today announced the release of ADVANTAGE 3.0, its next generation Discovery, Live De
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Netuitive, Inc., a provider of real-time analysis software for business service management, announced that its software is being used in a $7.4 million U.S. Air Force contract.
The Netuitive software is being installed at each of the Air Force’s ten m
September 20, 2006 No Comments
links for 2006-09-19
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Starting next month, EMC (Quote, Chart) will begin selling Infoscape, a single software package to allow companies to find, categorize and manage unstructured information such as e-mails, word processing documents and spreadsheets.
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Information Technology Groups Now Know how their Operational Level Agreements (OLA’s) Impact Corporate Service Level Agreement’s (SLA’s) Two of ITIL’s key monitoring requirements: Operational Level Agreement’s (OLA’s), essential to technology
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Managed Objects, the Business Service Management Company, announced that it has closed a $7M round of Series F financing from Intel Capital, and current investors Lazard Technology Partners, JMI, FT Ventures, Horizon Technology Finance, and an individual
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Storage specialst EMC’s announcement comes on the heels of its $2.1 billion buyout of security vendor RSA Security. That deal and the Network Intelligence purchase provide EMC with the foundation to launch its new information security division. The Networ
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“These new funds will allow us to aggressively pursue new market segments,” says Managed Objects CEO Siki Giunta in a statement. “With a strong customer pipeline and solid plans to support our rapid growth, we are extremely excited about our company’s fut(tags: ManagedObjects BSM)
September 19, 2006 No Comments
