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ITCCMDB Installation – CDTS/CMDB Notes

in CMDB, IBM, Implementation, ITCCMDB, ITIL, ITSM, Tivoli

I’ve almost got this installed now so I can start to kick the tires of at least the Configuration Discovery Tracking Server (CDTS) and CMDB portion of this powerful CCMDB solution. I don’t have enough horsepower in my laptop to be able to run the Process Management Integration Platform (PMIP) or any of the IT Process Managers (ITPM), so I’ll be sticking with the discovery, mapping and CMDB portions (former TADDM technology). Most of my work will be here, especially working on the integration of this with Netcool/RAD 3.0.

Some initial notes:

– Installer: Was pleasantly easy. After downloading software over my DSL connection for what seemed like an eternity, the installer seamlessly guided me through getting the CDTS installed. I selected all of the defaults, added a few passwords, and had the installer go ahead and install DB2 for me.

** Note: One problem I ran into was associated with a component in my RHEL 4 installation called “autodir”. This program takes over some of the systems administration tasks related to creating home directories. It takes over the /home directory and the installer program failed to create any of the user accounts and home directories needed by the CMDB and DB2 until I turned off “autodir”.

– Documentation: I seemed to be jumping between manuals to find what I needed for getting the CDTS/CMDB portion installed. Many of the manuals have information for installing the entire ITCCMDB solution which got confusing at times. The best manual for the CDTS/CMDB portion was probably what was in the /opt/IBM/cmdb/doc/cmdb_install.pdf because it was only on the CDTS/CMDB portion. The draft redbook was also useful.

– Web GUI: Still as nice as ever. Collation did a great job on this and it’s continues to shine in this release.

I’m still working through some issues before I can get up and operational with discovery and populating the CMDB. More notes to follow.

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