BSM for MSP
A generic model for BSM is needed for the managed servivce provider, application service provider, outsourced service provider, software as a service provider, etc.
- What is/are the products being sold?
- What is the book to bill process?
- What does managing in real time mean in these verticals?
- How does BSM provide value?
- Would a cusotmer of an MSP pay for BSM?
- Does BSM align to the cusotmer or to the business or both?
- Can BSM be productized?
- What does the customer of an MSP expect from their provider?
- Can BSM be franchised? Packaged? OEM’d?
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