by doug on January 22, 2010
I’ve been asked to contribute to the efforts shaping up over at BSM Review. Their vision is sound and the things they’d like to achieve for the community are desperately needed. They are lock step in tune with things that have been talked about on my blog and with many of you for years. While the appearance today may be slanted and lofty, their intentions are right for the long haul.
I’ll be helping BSM Review keep firmly grounded in helping real people succeed with Business Service Management (BSM) where others have struggled in the past. I’ll keep their focus on real world success, application, methodologies and value adds to get real people on their way towards BSM’s broader value proposition. I’ll help them focus on closing the gaps found in typical IT organizations today, building bridges between IT, IT Operations, Business, Business Operations, Finance and their unique languages, priorities, expectations and objectives.
I’ve spoken to many of you about my BSM Book, BSM Wiki, BSM Maturity Model, BSM Assessments (Vendor, Analyst, Deployment), BSM Executive Workshops, BSM Transformation for IT Operations amongst many other things. I’ll be taking advantage of this opportunity to collaborate and contribute via this partnership in addition to my normal blogosphere contributions here. I’ve had a few years head start, and BSM Review will pull from me to execute on their very similar vision.
I’ve submitted my first article “Getting Started With Business Service Manangement: An IT Operations Centric Approach” which has been published on the newly redesigned BSM Review portal. Take a look and let me know what you think. Your feedback, comments and guidance for the future are always welcome. I look forward to sharing my insights from where I sit here at IBM being uniquely involved with some of the largest BSM journeys in the world today.
by delicious on January 12, 2010
Links that I have found interesting for January 12th:
- WSO2 launches new Business Activity monitoring – Application Development & SOA : News – Open source SOA firm WSO2 has launched Business Activity Monitor (WSO2 BAM) that provides real-time visibility into service-oriented architecture (SOA) processes, transactions and workflows.
The company claims that the new BAM system is designed to support the heterogeneous SOAs that dominate the enterprise landscape, providing a lightweight and easy-to-deploy alternative to traditionally large business activity monitoring offerings.
- What Do Business Transaction Monitoring And Twitter Have To Do With Each Other? « Application Performance Management Software – Why did Nastel® add Twitter to their software? Because it improves the ease with which communicated alerts reach a changing audience. Because it eliminates the need to know what technology is on the receiving end of an alert transmission. Now the IT team that is responsible for your company’s transaction management has the assurance that the messages that AutoPilot generates will get through to their destination.
- How End-User Monitoring “Graduated” from APM – So what does End-User Monitoring really mean? Once again, the answer is: it depends.
-If you ask Web Monitoring vendors, End-User Monitoring means monitoring the performance of Web applications from outside the corporate firewall.
-If you ask networking vendors, End-User Monitoring means capturing packet flow data and using this information to estimate the speed of applications as experienced by business-users.
-If you ask vendors that provide desktop-based solutions for application monitoring, it would mean, first, identifying the number of users or applications impacted by performance issues, second, business processes that are suffering or, third, learning about problems with end-user experience before end-users call a help-desk.
-If you ask BTM vendors, it means monitoring application speed and availability for each transaction.
The bottom line is: the quality of end-user experience is not a metric, it’s a concept.
- New Relic .:. On-Demand Application Management – New Relic® RPM™ is the revolutionary on-demand tool used by more than 3,000 companies to monitor, troubleshoot and optimize their Java, Ruby, and JRuby applications. RPM works for apps in the cloud or in the datacenter. Get the power of expensive, complex IT tools – without the expense or the complexity! Simple. Powerful. On-Demand Application Performance Management
